Oh Zuji! Oh Zuji!
Oh how you annoy me!
You promised me, my refund
In 3 weeks, you said, it shall come
But is almost a month already
And I still dont see my money
So how on earth can I go to Italy?
This is really not funny
I wish I was rich
Then I wouldnt act like such a
Till then I have this stitch
In my heart, its more than just an itch
I planned to go to see my dearest again for vacation in June and I’ve been scouring around for different places that have competitive prices.
On the 27th of March, I booked a ticket with Zuji but after being acknowledged that they do not accept my KLM voucher, I quickly cancelled the booking. They still deducted money on my card anyway on Friday and I had no way to stop the transaction.
After a call from the customer service, a lady informed me that my money will arrive in about 7 – 10 days and I waited patiently even though I was pretty nerve wrecked with the increasing of ticket prices with time.
After two weeks, I called up the customer service again. They said this time that I will take 3 weeks from the date of cancellation. They even assured me that the finance department is handling the matter and then abruptly put down the phone.
To date, I still dont have my money.
And guess what?
The prices for plane tickets to Rome now is getting more and more extravagant.
I’m really not happy with the fact that:
a) Zuji couldnt be bothered to tell me the exact date when I will get my refund. If the customer service would tell me that it would take *that* long for the refund to arrive, I wouldnt have cancelled the booking. I would have stayed and wouldnt be so emotionally nerve wrecked by the whole experience.
b) That airplane prices are really going up so high. Just a few days difference could mean a difference in hundreds of dollars! Just a month ago, airfrance was just $900 compared to now which is $1400
c) That I made hasty decisions like this and this in turn effects everything. Why cant I just decide on one thing and then just be happy with it. Instead I still want to look for other alternatives.
I wish I was rich. Then I wouldnt have to worry about petty things like these. But I’m not. Oh gosh. After the payments for everything. I feel so dry right now.
Me angry! Me want smash your face!